BeatSocialOption 1: in the app
- Open BeatSocial and sign in.
- Tap the Account tab at the bottom right.
- Scroll to the bottom and tap Delete Account.
- Confirm. Your account is deleted immediately.
Option 2: without the app
If you’ve already uninstalled BeatSocial or can’t sign in, email us from the address on your account, and we’ll delete it within 30 days and confirm by email.
Or write to support@beatsocial.app with the subject “Delete my BeatSocial account”. If you write from a different address, we’ll need to verify that the account is yours.
What gets deleted
- Your account: name, email, password hash, profile photo and sign-in record
- Commitments, block lists, passcodes and recovery email
- BeatCoins, stakes, streaks, coin history and leaderboard entries
- Your Beatmate’s name and email
- Linked device records and notification tokens
- Subscription records held on our servers
- Data the app stores on the phone you delete from
This can’t be undone. Coins and streaks can’t be recovered, even if you sign up again with the same email.
What may be kept, and for how long
- Server logs (IP address, requested path, time) and backups are removed on their normal cycle, within 90 days.
- Internal admin audit logs that record staff actions may keep a reference to the account’s internal ID, without your details.
- Purchase records are held by Google under Google Play’s own policies, and we may keep what the law requires for tax and accounting.
Before you delete
- Cancel Premium first. Deleting your account doesn’t cancel a subscription. Cancel it in Google Play, or you may still be charged.
- Removing the app. If you turned on Anti-Uninstall Lock, turn it off in the app first so you can uninstall.
Need help?
Email support@beatsocial.app.